Utility bills are due upon receipt and will be considered past due if not paid within 15 days from the date of billing. A 5% late fee will be assessed on the past due amount and applied to the next billing. Rules, regulations, and rates of the Boulder City Utility Billing Department are available for public inspection at the Utility Office during regular business hours.
The City requires a deposit as follows:
New Accounts: Homeowner - $100.00; Non-Homeowner - $125.00
Deposits by homeowners shall be refunded after seven months of good payment history by a homeowner and after 24 months of good payment history by a tenant.
Payment Collection Locations:
Utility Department, 401 California Avenue, Boulder City, Nevada.
A walk up window for the physically challenged is located in between City Hall and the Recreation Center off of Arizona Street.
A drive up drop box is located at the north end of the City Hall parking lot on California Avenue. Payments are collected at 9 a.m. each morning. Payments placed in the box after 9 a.m. will be collected and posted the following workday. Please do not place cash in drop boxes.
Wells Fargo Bank, 400 Nevada Highway, Boulder City, Nevada.
Nevada State Bank inside Von's on Buchanan and Nevada Hwy.
Past due utility bills may only be paid at the Utility Office. Banks are not permitted to accept payments for past due bills or for amounts other than what is shown on the current bill.
Sign up for EPP (Equal Payment Plan):
Tired of high summer electric bills? Use Boulder City's Equal Payment Plan to average your last 12 months usage. Then you pay the same amount (1/12th of your yearly bill) each month. No more surprises in the summertime. Applications are available at the Utility Office. (restrictions apply). You can still take advantage of the Automatic Payment Plan while on the Equap Payment Plan.
Sign up for the Automatic Payment Plan:
To have utility payments automatically withdrawn from your checking or savings account, sign up for the automatic payment plan. Applications are available at the Utility Office.
Disputed Bill Procedure:
If you have a question concerning the amount of your bill, you may call the Utility Office at 702-293-9244.
Notice of Delinquency/Termination:
A reminder notice is mailed to the account holder if the utility bill is not paid within 15 days of billing. A disconnect notice is mailed to the account holder if the utility bill is not paid within 5 days of the reminder notice being sent. If the utility bill is not paid by the date and time given on the disconnect notice, service is terminated. Once service has been terminated for non-payment, service will not be reinstated until the delinquent bill is paid in full, plus the payment of a turn on/off fee. Returned checks may also result in termination of service. Service will not be reinstated until the returned check is paid, plus the payment of a turn on/off fee.