If I have a leak, who pays for the water consumption?
If the leak is between the curb stop and the house, it is the customer's responsibility. Extended payment arrangements are available under these circumstances. The city is responsible for leaks between the street or alley to the meter.

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1. Why is my bill so high?
2. I'm going on vacation. Can I prepay my bill?
3. Can I pay my bill and / or deposit by debit or credit card?
4. What happens if my tenant doesn't pay his final bill when he moves out?
5. How can I tell if I have a water leak?
6. If I have a leak, who pays for the water consumption?
7. How long in advance do I need to let you know when I want my service connected or disconnected?
8. What if I have an emergency situation involving water or electric and the Utility Office is closed?