Boulder City provides its residents with utility services, including electric, water, sewer and refuse collection. All of these services are billed to the residents by the Utility Billing Office. The Utility Billing Office has helpful and important information relating to residential and commercial electric, water and sewer rates, refuse rates, recycling and utility billing payment policies.
All customers who are on our budget billing program will have their accounts settled on their October Bill. This means the budget balance located on your September bill will be applied to the current charges on your October bill. Click here for a copy of the letter that was sent to all Budget Billing customers.
Summer is here and things are heating up. Here are a few tips on how to conserve energy as we go through these heat waves:
Turn off lights and appliances when not in use. Even unplug appliances to avoid any kilowatt drain. Some items can use power even when turned off.
Set your thermostat to 78-80 degrees when you are home and 5-10 degrees warmer at night or when you are away. Keep in mind that when it is 110 degrees when you set the thermostat to 80 that is still a 30 degree difference and your kilowatt usage will increase. Do not turn off your cooling system completely if you are away for a day or two because your system will work much harder to cool you home when you return then if you just leave it running at a slightly higher temperature.
Do less cooking at home. Try to avoiding heating the home with the oven. Summer is the time to clean off the bbq grill and cook outdoors as much as possible.
Vacuum your refrigerator coils as they need air space to function properly. Do laundry and dishes as late as possible in the evening.
Have you A/C unit checked for proper function and to have the coils cleaned. Improper function of your unit can cause dramatic increases to the usage charges on your bill. Make sure the area around you unit is clean and free of debris.
Spring has sprung, and it's that time of year when we start thinking of doing a little spring cleaning. Your spring cleaning efforts can have an effect on your power bills. Here are Some tips to conserve energy during the upcoming summer months.
If your A/C unit is on the ground, keep the area around it clean and free of blockages to maintain a good air flow.
Keep your lights and light fixtures clean. Dirt actually absorbs light.
Keep the seals and gaskets on refrigerators & freezers clean to maintain a good seal. Also, vacuum your refrigerator coils that are underneath and in back of the fridge and make sure they have plenty of air flow like your A/C unit.
If your dishwasher has a filter, make sure that it is clean.
Make sure windows are clean and all weather stripping is clean and free of any damage. This will keep hot air out and cool air in. Cover windows during the hottest part of the day and months, and allow the sun to heat your home during the cooler months.
Resolution 6570 went into effect on January 1, 2017. To read the resolution click here. This resolution increases the fees charged to those who are disconnected for non-payment and those who request special services like a same day turn on for new account setup. Anyone who wishes power to be restored after 5pm Monday- Thursday will be charged an additional after hours fee. Extensions on past due bills will no longer be granted to accounts that have been disconnected for non-payment. The past due balance along with the reconnection fee must be paid to restore service.
On the go? More and more utility customers are turning to mobile and electronic solutions to manage their utility accounts. Our Citizen Self Service website allows you to see your account balance, consumption history, and make payments online no matter where you are 24 hours a day, 7 days a week. The site is easy to use and more and more customers are signing up each month. It's fast, free, and easy just click the pay your bill online link above.
In response to longer delivery times for bills delivered via the postal service, the Utility Billing Office has issued a 5 day grace period on late fees. We will still generate late notices the day after the due date, but that notice will explain which date late fees will be added.
Cold winter temperatures can do a number on pipes. Be sure to watch your water consumption and check your home for leaks. Most homes lose up to 10,000 gallons a year due to undetected leaks. Click here on tips on how to find them.
BC Wastefree will be changing their recycling collection days as of January 02, 2017. Click here for a map that shows which day your recycling will be picked up.
Utility Rate increases take effect October 1, 2016. However, you may not notice a change until your November bill. The City bills in arrears which means the October bill is for September's usage. Therefore, you will see the change to utility rates on the November bill. Click here for frequently asked questions about the rate increases.
If you would like a copy or to read the resolutions passed by city council click below:
Due to the rate increases those who take part in the budget billing program and make equal payments each month may see a greater increase in their payment amount then was to be expected.
Coming soon there will be a slight change to the look of our Utility Bills. We have selected Wells Fargo Print Services to print and mail the bills. Below are some examples of what the new bill format will look like.